Frequently asked questions

How long is the free demo?

You can try all of Team'sClock, including the employee clock-in app, free for 30 days.

What kind of card can I use to subscribe and pay?

It can be a debit or credit card. The only requirement is that it allows international charges and does not block very small amounts or recurring charges of the same amount every month.

Can I pay in my local currency?

Payments are made by credit or debit card and charged in US dollars. This may differ if you buy through a local reseller.

How accurate is employee geolocation?

Accuracy varies from device to device. To improve it, we suggest keeping Wi-Fi turned on: the device does not need to be connected to a network, Wi-Fi just needs to be on. If the device has no Wi-Fi, no mobile data (SIM) and GPS is off, there is no way to get its location. You do not need all three, but at least one must be available: Wi-Fi, SIM or GPS on.

Can several employees clock in on the same device?

Yes, all your employees can clock in on the same phone, tablet or computer.

Do I only pay per employee per month, and does that give me access to the time and attendance portal?

Yes, the only charge is per employee who clocks in on the system. Nothing else is billed.